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79NetBotz Appliance User’s Guide
Managing your appliance using a dial-In PPP connection
When dial-in support is enabled, the appliance places the external modem in auto-answer mode. This
allows you to initiate a dial-in connection to the appliance through the external modem. To authenticate a
PPP connection, you must provide a user ID and password for a user account with Administrator access.
Once the PPP connection is established, you can access the appliance using the IP address
192.168.254.1.
Note: IP traffic is not routed through the appliance, so you cannot use the appliance PPP
connection to access other devices or systems on the same Ethernet network as the appliance,
if the appliance is connected to an Ethernet network as well as a modem.
PPP performance considerations
PPP/Modem connections are slower than Ethernet and wireless network connections. Using SSL to
communicate with an appliance over a PPP/Modem link slows communications further. If the appliance
attempts to send too much data over a PPP connection, some events never get delivered or get delivered
long after they occur.
When monitoring or managing an appliance connected to your network using only a PPP/Modem
connection, some functions are unavailable and performance is limited. The use of NetBotz Surveillance
with InfraStruXure Central on appliances connected to the network using PPP is not supported.
Performance can become worse if the PPP connection is lower than 25000 V42bis or the appliance is
configured to send large files such as images and audio. Some performance issues include:
• Loading the Alerts View: If the appliance has a large number of active or resolved alerts stored
on the appliance, an External Storage System, or the NAS, loading the Alerts View may take a
long time, or the Alerts view may fail to load. If this is an issue, limit the number of alerts by
clearing the Include “Returned to Normal” Alerts check box. Once you have successfully
loaded the Alerts View, set the Refresh Interval value to None. If you do not do this, Advanced
View periodically reloads the Alerts View. This impacts the amount of data that the appliance can
send over the PPP connection and could prevent you from loading alerts or other data.
• Streaming Audio: Streaming audio does not perform well over PPP/Modem connections. If you
enable streaming audio, you may encounter large gaps in the audio stream.
• Access by Multiple Clients: If more than one client is accessing an appliance over a PPP/Modem
connection, performance is degraded.
• Delivering Higher Resolution Images, Setting High Frame Rates: If your appliance generates
alert notifications that include large amounts of image data, delivery of the notifications is delayed
due to the slow PPP connection. If too many notifications are delayed, some notifications will not
be sent. Appliances communicating using PPP should have their Camera Pod Capture settings and
Cameras View frame rates set to the lowest acceptable values: 320x240; 1 frame every 10 seconds
respectively.
• Viewing Alert Captures: Loading and viewing alerts that include a large number of image
captures or audio clips can take a long time. If the alert includes audio, the audio may not load
properly and may not be synchronized with the images. Loading alerts that include many image
captures in Basic View over a PPP/modem connection can be slow and can cause the browser to
become unstable. Therefore, when using a PPP connection to view alerts, use Advanced View.
• Performing Multiple Alert Actions Simultaneously: Appliances communicating over a PPP
connection should not be configured to perform more than two alert actions simultaneously,
particularly if the alert actions include sending image captures or if any of the actions use the Send
- Appliance 1
- User’s Guide 1
- Contents 3
- Capabilities 9
- Introduction 10
- SSL Support 11
- Basic View: Getting Started 12
- Choosing a Language 13
- Accessing Basic View 13
- Interface Navigation 14
- Launching Advanced View 16
- Basic View: Monitoring Your 17
- Environment 17
- Viewing alerts 18
- Viewing maps 19
- Viewing graphs 19
- Generating relay outputs 19
- Basic View: Setup 20
- Software Installation 22
- Adding Appliances 23
- Removing Appliances 23
- Deleting a pod 26
- Sensor Data Pane 27
- Action/Information Pane 27
- Advanced View Menus 28
- Editing Preferences 29
- Standard camera controls 31
- Pelco PTZ camera controls 32
- Recording Camera Images 33
- Viewing Alerts 33
- Viewing Maps 34
- Viewing Graphs 35
- Viewing Historical Data 35
- Alert Action 37
- Alert Profile 39
- Default alert profile 40
- Creating an alert sequence 41
- Camera Pods 43
- Field Description 44
- Capture settings 46
- Mask settings 48
- Masking a Pelco IP camera 49
- Visual mode settings 49
- Sensor configuration 50
- Threshold configuration 50
- Scanned Devices 51
- Item Description 53
- Supplemental OIDs view 55
- Sensor settings 56
- IPMI Devices 57
- Modbus Slave System 59
- Output Control 60
- Action Description 61
- Periodic Reports 65
- FTP reports. The settings 68
- Sensor Pods 69
- Settings 70
- External ports 71
- Custom Audio Clips 76
- E-mail Server 77
- External Storage 78
- Using a Windows share 79
- Using an NFS mount 80
- Removing external storage 80
- InfraStruXure Central 81
- IP Filter 82
- License Keys 82
- Location 82
- Modbus Slave Communication 83
- Network Interfaces 84
- PPP/Modem 85
- Using SIM security 88
- Upgrading over PPP 88
- Pod Sharing 89
- Serial Devices 96
- Privilege Set Description 100
- Web Server 102
- Advanced tab 103
- Defining Analog Thresholds 104
- Defining State Thresholds 106
- Advanced Threshold Settings 107
- BotzWare Macros 126
- Macro Definition Example 127
- Alert Macros 128
- Overloaded Appliances: 130
- Symptoms and Solutions 130
- Solutions 131
- Output Examples 133
- Radio Frequency Interference 134
- 10/2010990-3288C 135
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